Ticket Number: HEA-NOC/19980622-03 Ticket Status: UPDATE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Nazard.hea.ie
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980622 16:00 UTC+1
Ticket Closed: Problem End:
The HEAnet news server, nazard.heanet.ie, is administratively down to
find the cause of the recent crashes.
All news postings to and from HEAnet will be delayed until the server
is back online.
Educom engineer attempted to diagnose the problem on-site, server
has since been removed for further work.
Update 16:00 22Jun: Motherboard replaced and 4x4gig disks checked.
On reinstalling, problem recurred and suggested a problem with the
RAID controller. An attempt will be made tomorrow morning to bring
the machine up with a non-RAID config and temporarily operate with
50pc spool space while a replacement RAID controller is shipped.
Update 12:20 24Jun: Problem found with SCSI setup. Educom engineer
will check & replace, and another attempt will be made to bring up
the server after lunch. In case the problem recurs at a later date,
replacement RAM will be left at Marine House and installed by the
NOC if necessary.
Time to Fix:
Scheduled 15:30, Thursday 24 June.