Ticket Number: HEA-NOC/19980610-01 Ticket Status: CLOSE
Ticket Type: Scheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980616 08:00 UTC+1
Ticket Closed: 19980616 10:19:03 UTC Problem End: 19980616 08:30 UTC+1
HEAnet's connection to the US was down for a short time between 08:00
Traffic for the US and beyond was down. Most sites were disconnected
for no more than a few minutes; all networks were back online by 08:30.
There was a further delay at 11:08 of approximately 30 seconds
Coordinate with Lancomms to route traffic through Kinnegad.heanet.ie.
Most issues have been resolved; one remains before the connection can
be made permanent. A separate ticket will be issued.
Time to Fix:
Approx 30 mins.