Ticket Number: HEA-NOC/19980615-01 Ticket Status: CLOSE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: Nazard.hea.ie
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980614 16:36 UTC+1
Ticket Closed: 19980615 11:57:39 UTC Problem End: 19980615 12:45 UTC+1
The newsfeed server Nazard.heanet.ie (a.k.a. news.heanet.ie) was down
after a crash that affected the news spool. This problem appears
similar (though not identical) to the problem that affected the
same machine last Thursday evening.
Newsfeed was down. Backlogged articles are now being cleared.
Repaired the spool disk (approx. 4 hrs) and restarted. Working with
Educom to find the source of the problem.
Time to Fix:
20h 09m. Additional Notes:
Some downtime may be necessary in the near future while the cause
of the fault is investigated. This will be scheduled and ticketed.