Ticket Number: HEA-NOC/19980529-01 Ticket Status: UPDATE
Ticket Type: Unscheduled Ticket Source: HEA-NOC
Ticket Scope: Site Site/Line: HEAnet <==> MCI
Ticket Owner: [log in to unmask] Problem Fixer: HEA-NOC
Ticket Opened: Problem Start: 19980528 19:05 UTC+1
Ticket Closed: Problem End: 19980529 10:10 UTC+1
Two of the three E1 lines from HEAnet to MCI in the US were down.
IMUX backed up transparently onto the third E1, so performance to and
from the US was impeded since approx. 09:30 this morning.
Followed up with MCI who cleared the fault (MCI Ticket 464/29May).
MCI and the NOC are continuing to monitor and will check back in 2
hours to ensure no after-effects.
Time to Fix: