Ticket Number: EUnet/FI/940802-01 Ticket Status : CLOSE
Ticket Type: Unscheduled Ticket Source : EUnet/FI
Ticket Scope: Link Site/Line : Helsinki-St.Petersburg
Ticket Owner: [log in to unmask] Problem Fixer : EUnet/FI
Ticket Opened: 940802 20:15 UTC Problem Started: 940802 20:05 UTC
Closed : 940803 20:25 UTC Ended : 940803 05:30 UTC
Helsinki-St. Petersburg line is down.
[log in to unmask] (Aleksei P. Rudnev) explains:
Due to Cisco / BSDI+Riscom N1 incompability (in case
of fast E1 link) router spb-gw.spb.su is die. We think it
should fail tomorrow too (occasionly). Time to fix: 05/08/94,
when Cisco Router should be installed in St.Petersburg.
Problem ownership now belongs to Relcom.
Relcom connectivity via EUnet-FI not operational, backup
Line provider (Telivo) called. They are unable to start
fixing the line immediately. A technician will start
working on the problem at 04.00 UTC (that's 7 am Finnish
time in case you're wondering.)
Relcom to replace router.
Time to Fix:
Estimate: 10 hours.
Time to fix: 9:25.
Intermittent problems will continue until 940805.
Relcom to install the new router.
Esko Rahiala [log in to unmask] EUnet Finland Oy +358 0 400 2060