Ticket Number: HEAnet/20131129-242515 Ticket Status: OPEN
Ticket Type: scheduled Resolver: HEANET (HEAnet)
Ticket Opened: 2013-11-29 11:21:17 Problem Start: 2013-11-29 09:00:00
Ticket Update: 2013-11-29 11:21:17 Problem End: -
Site/line: No Client
Due to security concerns relating to the servers currently running the HEAnet Client Netflow pilot service, this service must be shutdown temporarily at 09:00 on Friday 6th December 2013.
This shutdown will persist until new hardware & software can be put in place. Attempts to upgrade the software to work around this problem have failed.
A tender is being launched to procure new hardware & software to bring the service into full production. This is expected in late Q1 2014.
Access to the Client Netflow pilot service will be unavailable. In the interim period, any netflow queries may be sent to [log in to unmask]
20131129 11:21 BN Opened ticket to inform clients of pilot service shutdown on Friday 6th
This ticket can be monitored at https://ticketing.heanet.ie/rt/public/show.html?id=242515
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