Ticket Number: HEA-NOC/20100907-1 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: BCFE
Ticket Opened: 20100907 09:06 UTC+1 Problem Start: 20100906 19:18 UTC+1
Ticket Closed: 20100908 12:01 UTC+1 Problem End: 20100907 09:19 UTC+1
Connectivity has been lost to BCFE (Ballyfermot College of Further
No access to BCFE
20100907 09:04 JB - Called BCFE who are investigating if there is any
issues with power. Opened ticket to track outage and inform clients.
20100907 09:46 JB - Connectivity restored at 09:19. BCFE confirm a power
issue onsite. Leaving ticket open for 24h for monitoring.
20100908 12:01 JB - Connectivity is stable. Closing ticket.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20100907-1
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