Ticket Number: HEA-NOC/20100623-1 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: IT Carlow
Ticket Opened: 20100623 09:43 UTC+1 Problem Start: 20100623 14:00 UTC+1
Ticket Update: 20100623 12:22 UTC+1 Problem End: 20100623 17:00 UTC+1
Site/line: Carlow College, IT Carlow
Work in IT Carlow server room air con units onto the generator require
restarts. Systems will be supported by UPS but depending on length of work
supply may exhaust.
At risk IT Carlow and Carlow College, possible connectivity loss with both
20100623 09:38 DL, receive notification from IT Carlow. Open ticket.
20100623 12:20 DL, add Carlow College in the list of affected sites and
include both IT Carlow and Carlow College as at risk.
Time to Fix:
not known at the moment
This ticket can be monitored at http://www.hea.net/tickets/20100623-1
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