Ticket Number: HEA-NOC/20100514-1 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: BT Ireland
Ticket Opened: 20100514 12:13 UTC+1 Problem Start: 20100528 00:01 UTC+1
Ticket Closed: 20100528 11:25 UTC+1 Problem End: 20100528 06:00 UTC+1
Site/line: Carlow College, IT Carlow, Wexford
BT Ireland will be performing a series of co-ordinated planned engineering
works in order to complete a hardware upgrade programme on their core Ciena
network to ensure a better level of service to their customers.
The work for 11th May (100511-INFRA-CAT1) has been rescheduled, it will
now commence on Friday 28th May 00:01 for 6 hours in Ballymount.
Due to an outage on IT Carlow's backup circuit (to itc-sw2), there will
Loss of connectivity to Carlow College.
Loss of resilience to IT Carlow's General IP, Commodity IP, An Cheim and
Wexford campus due to outage on backup circuits.
20100514 12:04 CS Opened ticket.
20100528 11:24 AC - Work completed successfully, closing ticket.
This ticket can be monitored at http://www.hea.net/tickets/20100514-1
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