Ticket Number: HEA-NOC/20100520-5 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: Airspeed
Ticket Opened: 20100520 18:18 UTC+1 Problem Start: 20100520 17:42 UTC+1
Ticket Update: 20100521 14:45 UTC+1 Problem End: 20100520 22:03 UTC+1
Due to an Airspeed high site outage (possible hardware related) in Galway,
all connectivity to PAC was lost at 17:42 this evening.
Complete site outage to PAC
20100520 18:10 GM - Airpseed are aware of the issue and have engineers en
route, they should arrive at their Galway tower in approximately 2 hours.
Updates to follow.
20100520 22:26 BN Connection restored at 22:03 and has remained up for
just shy of 30 minutes. Airspeed have replaced the faulty equipment. We
will continue to monitor the link.
20100521 14:45 JB - Connectivity lost again at 14:41. Investigating
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20100520-5
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