Ticket Number: HEA-NOC/20100513-2 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: BT Ireland
Ticket Opened: 20100513 10:57 UTC+1 Problem Start: 20100513 00:01 UTC+1
Ticket Closed: 20100514 14:28 UTC+1 Problem End: 20100513 06:00 UTC+1
BT Ireland will be performing a series of co-ordinated planned engineering
works in order to complete a hardware upgrade programme on their core Ciena
network to ensure a better level of service to their customers.
NUIM: loss of diversity on primary circuit due to outage on one of the two
bonded circuits (HEAN105011)
RCSI: loss of resilience due to outage on primary circuit (HEAN108201)
20100513 10:39 CS Opening ticket (was not opened in advance)
NUIM circuit outages at 01:27 - 01:33 and 01:42:23 - 01:42:56.
No outages to RCSI circuit were observed.
20100514 14:23 CS Stable for 24h, closing.
This ticket can be monitored at http://www.hea.net/tickets/20100513-2
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