Ticket Number: HEA-NOC/20100512-3 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20100512 12:20 UTC+1 Problem Start: 20100511 20:28 UTC+1
Ticket Update: 20100513 10:23 UTC+1 Problem End: 20100511 20:28 UTC+1
Site/line: IT Tralee
Brief outage to itt-sw2 at 20:28 for 30 seconds (HEAN0311)
Brief loss of resilience to IT Tralee due to outage on primary circuit.
20100512 12:14 CS Opened ticket.
20100512 15:36 CS Asked BT for an alarm check, reference 1-697327682
20100513 10:15 CS As this is dark fibre, BT have no visibility. They
confirmed there were no planned works or other known events at that time.
This ticket can be monitored at http://www.hea.net/tickets/20100512-3
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