Ticket Number: HEA-NOC/20090826-10 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: BT Ireland
Ticket Opened: 20090826 15:57 UTC+1 Problem Start: 20090827 18:00 UTC+1
Ticket Update: 20090828 09:06 UTC+1 Problem End: 20090827 21:00 UTC+1
BT will cause an outage to the IPA during fibre work they are undertaking
on TCD campus. BT ref 090827-TRIN-CAT1-TPN.
Loss of connectivity to and from the IPA.
20090826 15:52 BN Informed the IPA and confirmed that 18:00 was an
acceptable starting time. BT have confirmed that the work should be
complete by 21:00.
20090828 09:05 BN All links back up by 19:43. Ticket will be monitored
for twenty-four hours.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20090826-10
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