Ticket Number: HEA-NOC/20090813-12 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: IT Tralee
Ticket Opened: 20090813 15:48 UTC+1 Problem Start: 20090815 09:00 UTC+1
Ticket Update: 20090828 09:00 UTC+1 Problem End: 20090829 20:00 UTC+1
Site/line: IT Tralee
IT Tralee have scheduled essential electrical maintenance as follows:
Saturday 15th August 2009
Saturday 22nd August 2009
Saturday 29th August 2009
On both dates the comms room is expected to be down from about 09h00 to
about 20h00 but the times may vary as work progresses.
Complete loss of general IP connectivity to/from IT Tralee.
20090813 15:40 LT Opening ticket to track.
20090815 10:26 GAR IT Tralee off the network. Confirmed with on-site
personnel that this was due to their maintenance starting.
20090815 16:36 GAR All services recovered to IT Tralee as at 15:42.
Holding ticket open for potential further planned works during the
20090822 18:50 BN Work finished today at 18:00. However further work will
be required next Saturday, the 29th. This ticket will be updated when the
timing of that work is confirmed.
20090828 08:59 BN Power work for the 29th has now been confirmed for 09:00
Time to Fix:
Approx 22hrs scheduled.
This ticket can be monitored at http://www.hea.net/tickets/20090813-12
HEAnet Limited. Registered in Ireland, No. 275301.