Ticket Number: HEA-NOC/20090804-1 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20090804 09:32 UTC+1 Problem Start: 20090804 02:13 UTC+1
Ticket Closed: 20090805 09:51 UTC+1 Problem End: 20090804 02:15 UTC+1
Loss of connectivity to IOTI this morning.
Connectivity to IOTI.
20090804 09:25 OMG cpe1-ioti rebooted at this time. Mailed Martin to see
if he is aware of any local power issues that might have affected the
20090804 14:58 OMG Margaret isn't aware of any power issues locally, but
that is most likely the issue. Will monitor for 24 hours.
20090805 09:48 OMG Margaret confirmed that their server also suffered an
outage at this time, so the problem was most likely a loss of power in
IOTI. No further issues. Closing ticket.
Time to Fix:
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