Ticket Number: HEA-NOC/20090804-9 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: BT Ireland
Ticket Opened: 20090804 11:02 UTC+1 Problem Start: 20090826 01:00 UTC+1
Ticket Closed: 20090827 09:28 UTC+1 Problem End: 20090826 06:01 UTC+1
Site/line: IT Carlow
BT Ireland will be performing a series of co-ordinated planned engineering
works in order to complete a hardware upgrade program on our core DWDM
network and ensure a better level of service to our customers.
Loss of resilience in the the cases listed below
20090804 10:58 DL open ticket, notify affected parties.
Between the times, the following sites will experience
26/08/09 00:01 – 06:01
27/08/09 00:01 – 06:01
LOSS OF RESILIENCE
- IT Carlow
20090827 09:27 BN Work completed within window with a total outage of <1
Time to Fix:
work estimated: 6 hours
lor estimated: 30 minutes
This ticket can be monitored at http://www.hea.net/tickets/20090804-9
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