Ticket Number: HEA-NOC/20090731-2 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: BT Ireland
Ticket Opened: 20090731 14:39 UTC+1 Problem Start: 20090812 00:01 UTC+1
Ticket Update: 20090818 09:27 UTC+1 Problem End: 20090825 06:01 UTC+1
Site/line: IT Carlow, NCAD
BT Ireland will be performing a series of planned engineering works in
order to complete a hardware upgrade program on their core DWDM network.
For each work, the maintenance window will be from 00:01 - 06:01 and the
actual outage time will be up to approx. 30 minutes.
NCAD: 12/08/2009, 13/08/2009, 25/08/2009
IT Carlow: 18/08/2009, 21/08/2009
20090731 14:25 CS Original PEW received from BT on 17th, but no ticket was
created. Change to PEW received from BT last night.
20090811 09:51 COC ITC went down as planned today from 00:28 - 1:03
20090812 14:35 LT NCAD circuit went down during the scheduled period, from
01h01 to 01h17.
20090818 09:25 BMA ITC work went ahead last night, from 00:01-01:54
This ticket can be monitored at http://www.hea.net/tickets/20090731-2
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