Ticket Number: HEA-NOC/20090812-1 Ticket Status: OPEN
Ticket Type: unscheduled Resolver:
Ticket Opened: 20090812 09:34 UTC+1 Problem Start: 20090812 01:50 UTC+1
Ticket Update: 20090812 09:34 UTC+1 Problem End:
Complete loss of connectivity to BCFE
No traffic to or from the site
20090812 09:28 COC Contacted Smart to check the circuit. Contacted BCFE to
ensure site has power. Waiting for on site support in BCFE to confirm they
are not carrying out maintenance.
This ticket can be monitored at http://www.hea.net/tickets/20090812-1
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