Ticket Number: HEA-NOC/20090811-4 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: ESBT
Ticket Opened: 20090811 16:36 UTC+1 Problem Start: 20090811 16:25 UTC+1
Ticket Update: 20090811 17:22 UTC+1 Problem End:
ESBT Line down Between Dundalk and Kilcarbery
Loss of resilience for DKIT
20090811 16:33 COC Contacted ESBT who are working to resolve this
20090811 17:11 COC 3 pairs of Fibre have been damaged between Finglas and
Dundalk. ESBT are working on repairing these. Current time to resolution is
unknown but should be resolved within the next 5 hours.
This ticket can be monitored at http://www.hea.net/tickets/20090811-4
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