Ticket Number: HEA-NOC/20090720-3 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: UPC
Ticket Opened: 20090720 11:14 UTC+1 Problem Start: 20090808 01:00 UTC+1
Ticket Closed: 20090809 09:29 UTC+1 Problem End: 20090808 07:00 UTC+1
Site/line: Crumlin Hospital (OLHSC)
UPC have a planned works scheduled for 8th August, 2009.
These are essential works and are required to upgrade the Cisco IOS
software version on their core routers.
In order to finalise the upgrade, each router will need to be restarted
which will cause a loss of service of approximately 20 minutes per reboot.
The details of the works are as follows:
Start Time: 01:00
End Time: 07:00
Expected Impact: Loss of service for approximately 1 hour during this
Loss of connectivity to Crumlin Hospital
20090720 11:11 GL Contacted UCD to inform them of outage. Opening ticket
20090809 09:28 GL Work completed yesterday morning between 01:20 and
01:40. Circuit up and stable. Closing ticket.
This ticket can be monitored at http://www.hea.net/tickets/20090720-3
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