Ticket Number: HEA-NOC/20090827-3 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20090827 09:44 UTC+1 Problem Start: 20090831 08:00 UTC+1
Ticket Update: 20090831 09:13 UTC+1 Problem End: 20090831 09:00 UTC+1
Site/line: Citywest PoP
Due to a recently announced IOS-XR vulnerability an update is required for
the Citywest Core Router. This update has been successfully deployed in
Kilcarbery, see http://www.hea.net/tickets/20090825-7.
There will be a very short outage to *all* clients as the BGP process is
restarted. This outage will be ~1 minute at most. In most cases there
should be no noticeable effect. In the case of any longer outage or issue,
traffic will reroute via Kilcarbery.
Any outage will take place as early as possible during the window.
20090827 09:40 BN Confirmed update successfully deployed in Kilcarbery,
organising emergency maintenance window for next available slot.
20090831 09:11 DL SMU applied to cr2-cwt, maintenance is now complete.
Monitor for 24 hours.
Time to Fix:
1 hour maintenance
This ticket can be monitored at http://www.hea.net/tickets/20090827-3
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