Ticket Number: HEA-NOC/20090430-4 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20090430 12:08 UTC+1 Problem Start: 20090430 12:05 UTC+1
Ticket Update: 20090430 12:21 UTC+1 Problem End: 20090430 12:16 UTC+1
The HEAnet office phone system has gone down.
Clients should call 087 2590161 to reach the NOC.
Voice communication to HEAnet offices
20090430 12:05 JB - Opened public ticket to inform clients and track issue.
20090430 12:21 JB - Service has been restored. Investigating cause of the
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20090430-4
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