Ticket Number: HEA-NOC/20090408-9 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20090408 15:43 UTC+1 Problem Start: 20090409 17:30 UTC+1
Ticket Closed: 20090414 09:33 UTC+1 Problem End: 20090414 09:00 UTC+1
The HEAnet offices will be closed from Thursday 9th April, 17:30 until the
following Tuesday 14th, 09:00 for the long Easter weekend. During that time
cover will be provided 24 hours a day in the usual fashion and by calling
the usual NOC phone number.
In the case that you have any planned works, power maintenance or
equipment shutdowns scheduled that may affect networking equipment on site,
we would appreciate if you could let us know, so that we can differentiate
between any alerts we see on our monitoring system and planned maintenance
on your site.
We would like to wish all our clients a very happy and peaceful Easter
HEAnet office closed.
Not service affecting.
20090408 15:37 GAR Created ticket to inform all clients of the HEAnet
office closure over the weekend, and to request any notifications of
planned works on their sites over the Easter weekend.
20090414 09:23 GAR The HEAnet office is open once more. We hope all our
customers had a happy and peaceful Easter break.
Time to Fix:
4d 13h 30m
This ticket can be monitored at http://www.hea.net/tickets/20090408-9
HEAnet Limited. Registered in Ireland, No. 275301.