Ticket Number: HEA-NOC/20090222-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20090222 09:49 UTC Problem Start: 20090222 07:25 UTC
Ticket Update: 20090222 10:01 UTC Problem End:
the link to the Hermes project is down
all schools connected via Hermes
20090222 09:45 KD opening ticket, contacting client.
20090222 09:59 KD both contact numbers for technical contact are failing.
Will try again shortly.
This ticket can be monitored at http://www.hea.net/tickets/20090222-1
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