Ticket Number: HEA-NOC/20080918-9 Ticket Status: OPEN
Ticket Type: scheduled Resolver:
Ticket Opened: 20080918 19:04 UTC+1 Problem Start: 20080916 18:18 UTC+1
Ticket Update: 20080918 19:04 UTC+1 Problem End:
Site/line: HEA-NOC, NCIRL
UPC have notified us of work planned for 28th September 01:00hrs - 05:00,
which will affect circuits to GD5 and NCI. Each of these sites has an
alternative circuit from another provider, so no service disruption of
data traffic is expected.
Voice calls to HEAnet may experience disruption during the outage window.
NCI and Georges Dock are connected in a dark fibre ring back to the TCD
PoP. The fibres forming this ring are provided by UPC. HEAnet phones
utilise a single PRI line which will also be affected.
No disruption to NCI is expected as neither of the UPC fibres are used as
their primary link.
The HEAnet office will experience a short data outage while traffic
switches over to an alternative circuit. HEAnet voice call may also be
disrupted during the window.
20080918 18:18 PC - Only endpoints on the ring were mentioned by UPC, and
each site has two UPC fibres. Have requested confirmation of the affected
Time to Fix:
Expected duration of the work to 4 hours
This ticket can be monitored at http://www.hea.net/tickets/20080918-9
HEAnet Limited. Registered in Ireland, No. 275301.