Ticket Number: HEA-NOC/20080822-6 Ticket Status: OPEN
Ticket Type: unscheduled Resolver:
Ticket Opened: 20080822 11:09 UTC+1 Problem Start: 20080822 10:16 UTC+1
Ticket Update: 20080822 11:09 UTC+1 Problem End:
Site/line: Schools Network, Kilcarbery Park PoP, BGP Routing
One of the core network routers (cr2-kp.hea.net) entered a failure mode
with 100% CPU utilisation. As a result, all services provided by this
router were temporarily lost.
Resilient IP connectivity for clients was lost between 10:16 and 10:20
20080822 10:25 BB Router CPU returning to normal, BGP sessions have been
This ticket can be monitored at http://www.hea.net/tickets/20080822-6
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