Ticket Number: HEA-NOC/20080811-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20080811 09:52 UTC+1 Problem Start: 20080811 09:27 UTC+1
Ticket Update: 20080811 11:06 UTC+1 Problem End: 20080811 09:29 UTC+1
NCAD Loss of connectivity
Brief loss of connectivity
20080811 09:44 COC Contacted NCAD, awaiting call back
20080811 10:28 COC Circuit has gone down again. Contacted BT and NCAD.
NCAD have confirmed they are not carrying out any maintenance. Opened
ticket with BT
20080811 11:05 COC Circuit has gone down again. Contacting BT again
This ticket can be monitored at http://www.hea.net/tickets/20080811-1
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