Ticket Number: HEA-NOC/20080802-1 Ticket Status: OPEN/CLOSE
Ticket Type: unscheduled Resolver: LYIT
Ticket Opened: 20080802 10:10 UTC+1 Problem Start: 20080801 18:27 UTC+1
Ticket Closed: 20080802 10:10 UTC+1 Problem End: 20080801 22:00 UTC+1
Letterkenny IT experienced a major power outage during which their UPS
expired. Power was lost from 18:27-21:15, with services restored by 22:00.
All traffic to and from Letterkenny IT was affected.
20080802 10:06 DW Client notified us both of problem at the time and of
Time to Fix:
Approx 3.5 hours
This ticket can be monitored at http://www.hea.net/tickets/20080802-1
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