Ticket Number: HEA-NOC/20080521-20 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: JANET
Ticket Opened: 20080521 20:39 UTC+1 Problem Start: 20080521 20:10 UTC+1
Ticket Update: 20080521 21:06 UTC+1 Problem End:
The Primary 10E link to Geant via London is down.
IPv4 an IPv6 peerings down. Traffic re-routing over backup link
20080521 20:35 GL Received call from Geant and tried to call back but keep
getting a few ring tones and then number out of service message. Our side
shows up/up so suspect remote end in London to be down. Investigating
20080521 21:01 GL Sent mail to Geant Noc to enquire about incident. The
connection on their router in London to us is down and they are are
investigating. Ticket no. 1249444. Still cannot get in touch with original
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