Ticket Number: HEA-NOC/20080513-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20080513 09:22 UTC+1 Problem Start: 20080512 21:05 UTC+1
Ticket Update: 20080513 17:09 UTC+1 Problem End:
Site/line: DCU, DIT, Digital Depot, RIA, SVUH, UCD
Dublin City Council fibre has been damaged due to a fibre cut near St.
Stephens green. Multiple clients effected
Loss of resiliency for SVUH (St. Vincents), Belfield, DIT Aungier , Bolton
St, DCU Mater Dei and Eccles Street
Total outage for Royal Irish Academy the Oireachtas and RIFTFS
20080513 09:11 COC Contacted DCC who are aware of the problem and are
working to fix it. They are trying to have the Fibre repaired by the end
20080513 17:07 BN DCC have yet to effect repairs on the circuit, but are
continuing to work to restore service. It is hoped that connectivity will
be restored by tomorrow morning at 09:00, but this is not guaranteed.
This ticket can be monitored at http://www.hea.net/tickets/20080513-1
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