Ticket Number: HEA-NOC/20080501-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20080501 09:58 UTC+1 Problem Start: 20080501 09:45 UTC+1
Ticket Update: 20080501 10:41 UTC+1 Problem End:
EPA's primary DNS servers unreachable.
No name resolution for any hosts in the domain epa.ie
- EPA primary DNS server is not accessible, hence name resolution
to it are not resolved.
- Since there is no connectivity to/from EPA DNS, its secondaries have
expired the zone and do not serve queries for that domain.
20080501 09:54 DL Open ticket. HEAnet working towards promoting its DNS
form secondary to primary role for the zone epa.ie
20080501 10:21 TG I have promoted ns.heanet.ie to be master for epa.ie, i
have also contacted Kerna and have asked them to slave the zone from
ns.heanet.ie. These changes will need to be reverted, once the EPA's dns
server is back online.
20080501 10:39 DL Name resolution restored for the domain epa.ie. Service
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080501-1
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