Ticket Number: HEA-NOC/20080508-5 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: NCAD
Ticket Opened: 20080508 15:02 UTC+1 Problem Start: 20080508 14:13 UTC+1
Ticket Update: 20080508 17:01 UTC+1 Problem End: 20080508 14:18 UTC+1
The circuit to NCAD went down/up at 14:13. The log on the client premises
router indicates a reboot at this time, possibly due to power failure.
20080508 14:20 BB Investigating issue.
20080508 17:00 BB NCAD report that the electrical mains supply was
interrupted briefly. No further interruptions are expected.
This ticket can be monitored at http://www.hea.net/tickets/20080508-5
HEAnet Limited. Registered in Ireland, No. 275301.