Ticket Number: HEA-NOC/20080410-12 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080410 18:09 UTC+1 Problem Start: 20080410 16:05 UTC+1
Ticket Update: 20080411 09:16 UTC+1 Problem End:
Site/line: Mater Dei
DCU have informed us that they have lost IP connectivity to their Mater Dei
MAter Dei, DCU
20080410 16:05 GM Open ticket to track work.
20080410 17:51 GM Layer2 is up and appears to be working fine, we can
connect to materdei-sw1.ardnet.net and there doesn't appear to be any
faults. No changes were made to the HEAnet side today, DCU also confirms
no changes were made on there side today.
20080411 09:14 GM DCU are able to telnet to their Mater Dei switch from
the main DCU campus so IP is working, the issue appears to be with vlan
traffic. Changing to NOC only ticket.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080410-12
HEAnet Limited. Registered in Ireland, No. 275301.