Ticket Number: HEA-NOC/20080408-4 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: ServeCentric
Ticket Opened: 20080408 13:20 UTC+1 Problem Start: 20080408 13:09 UTC+1
Ticket Update: 20080408 16:46 UTC+1 Problem End:
Site/line: Blanchardstown PoP, Blanch Services Network, Co-location
We are seeing power issues in our Blanchardstown Servives PoP at the
Blanchardstown Services PoP, Co-Location customers.
20080408 13:16 GM Attempting to contact the Data Centre.
20080408 13:28 GM DC have confirmed there are "issues". Awaiting further
20080408 14:41 KD Contacted DC for update, still working on issue, no
timeframe for expected resolution yet.
20080408 16:41 KD Full power has been restored. Waiting on full
explanation for cause of outage. Keeping ticket open to monitor for 24
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080408-4
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