Ticket Number: HEA-NOC/20080311-10 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: UPC
Ticket Opened: 20080311 17:29 UTC Problem Start: 20080406 02:00 UTC+1
Ticket Update: 20080406 12:22 UTC+1 Problem End: 20080406 13:00 UTC+1
UPC have scheduled works at the above time which will affect dark fibre
carrying both of our links to JANET.
No impact on connectivity as traffic will reroute via our GEANT links.
20080311 16:09 LT Opening ticket to track.
20080312 10:20 LT UPC have agreed to our request that one of their
engineers contact the HEAnet duty engineer once the works are completed,
so that connectivity can be verified.
20080406 12:20 JH NTL called to say the work had been completed
successfully. The backup link return at about 06:40.
This ticket can be monitored at http://www.hea.net/tickets/20080311-10
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