Ticket Number: HEA-NOC/20080403-3 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20080403 09:46 UTC+1 Problem Start: 20080403 18:00 UTC+1
Ticket Update: 20080404 09:46 UTC+1 Problem End: 20080403 19:00 UTC+1
Site/line: TSSG, WIT
Installing a 10G Lan extension from TSSG to Waterford PP. This involves
cutting TSSG's connectivity while new equipment is being installed in TSSG
and Waterford PoP
TSSG will lose connectivity including Phone. Total outage should be no more
than 30 Mins. There is a risk of loss of connectivity to WIT's Network
20080403 09:42 COC Contacted all affected parties.
20080404 09:43 COC Both Mux's installed and connectivity to TSSG has been
restored. X2 10GB interface is unable to establish a connection with
Xenpack 10GB interface on the available wavelengths.
This ticket can be monitored at http://www.hea.net/tickets/20080403-3
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