Ticket Number: HEA-NOC/20080427-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20080427 22:51 UTC+1 Problem Start: 20080427 18:03 UTC+1
Ticket Update: 20080427 23:24 UTC+1 Problem End: 20080427 23:18 UTC+1
Stephane in DIAS has reported that the circuits to DIAS' Merrion Street
office are reporting down.
20080427 22:48 BB Confirmed that HEAnet monitoring tools confirm loss of
circuits. Stephane is going to visit the site to check that the power
supply for the router.
20080427 23:21 BB Stephane noted the HEAnet ethernet switch where the
circuits land in DIAS was powered down. Swapped power cords, and the
switch returned to service, along with the circuits it services.
This ticket can be monitored at http://www.hea.net/tickets/20080427-1
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