Ticket Number: HEA-NOC/20080404-8 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: ESBT
Ticket Opened: 20080404 12:43 UTC+1 Problem Start: 20080427 06:00 UTC+1
Ticket Update: 20080427 11:15 UTC+1 Problem End: 20080427 08:00 UTC+1
ESB Telecoms have notified us of planned works on April 27th which will
cause an outage on connectivity to Letterkenny IT for 2 hours. The purpose
of this outage is to replace a damaged Phase to Ground at the end mast at
Letterkenny 110 KV Station.
Loss of General IP and Commodity connectivity to Letterkenny IT. An Cheim
connectivity will failover to resilient route.
20080404 12:40 LT Opening ticket to track.
20080425 16:12 GM Reminder - This work is taking place this coming Sunday.
The segment affected is the NTFON link between Sligo POP and Letterkenny
20080427 09:53 GM ESBT confirmed that the works were completed at 0733,
however we are still seeing errors on the transmission equipment between
Sligo and LYIT. Will open ticket to get NSN to investigate.
20080427 11:05 GM NSN ticket ref NA02982396
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080404-8
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