Ticket Number: HEA-NOC/20080424-14 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080424 17:03 UTC+1 Problem Start: 20080424 16:49 UTC+1
Ticket Update: 20080425 09:08 UTC+1 Problem End:
Site/line: Liberties VEC
Loss of connectivity to CDVEC Liberties.
Loss of connectivity
20080424 17:00 GL Tried ringing contatct at the Liberties, no answer.
20080424 17:12 GL Asked BT to check circuit but suspect it is something on
the liberties side as seeing up/down on interface facing the cpe.
20080425 09:08 GL Circuit back up at 19:23 yesterday evening.
Investigating cause of outage
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