Ticket Number: HEA-NOC/20080422-2 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: Tiscali
Ticket Opened: 20080422 10:00 UTC+1 Problem Start: 20080421 15:15 UTC+1
Ticket Update: 20080424 14:06 UTC+1 Problem End:
Site/line: Citywest PoP, Kilcarbery Park PoP
We are taking delivery of, and testing, new 10Gbit/s IP transit connections
in Citywest and Kilcarbery PoPs from Tiscali. This will begin with ping
tests today and, if these tests are successful, we will begin to route
general internet traffic on this connection tomorrow.
No customer impact is expected during the testing. We will be monitoring
connectivity in IPv4 and IPv6 over the test. However, if any client
detects any problem that could arise from the new connection, please don't
hesitate to contact the NOC.
20080422 09:47 DW Open ticket. Testing will begin shortly.
20080423 11:15 DW Plan to bring up BGP on or after 12:00 today. Some
General Internet traffic should reroute via the new provider. Further
changes to routing policy will follow, which will affect the distribution
of traffic across our old and new connections.
20080424 14:04 DW About to implement load-sharing policy. There should be
no visible client impact as a result, though there may be some brief
interruptions to service while BGP reconverges.
Time to Fix:
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