Ticket Number: HEA-NOC/20080422-7 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20080422 15:19 UTC+1 Problem Start: 20080423 09:00 UTC+1
Ticket Update: 20080423 09:57 UTC+1 Problem End: 20080423 13:00 UTC+1
We need to migrate the NUIM primary connection to our Bluenet
infrastructure in order to make use of the protection provided on this
circuit by the fibre supplier. This will also allow us to move NUIM to the
new IP network shortly.
This work will take place between 1000 and 1100.
NUIM are also using this "at-risk" period to do some housekeeping such as
removing their old ATM equipment, they will be carrying out their work
between 1100 and 1300 tomorrow.
A controlled failover to the backup circuit and a loss of resilience during
The NUIM internal work also has the potential to affect resiliency.
20080422 15:08 GM Open ticket to announce works.
20080423 09:56 GM Work is about to start. The NUIM primary link will be
shutdown in CWT which will cause traffic to route over the secondary link,
once traffic is re-routing, the cablng work will begin.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080422-7
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