Ticket Number: HEA-NOC/20080205-13 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: GEANT
Ticket Opened: 20080205 13:04 UTC Problem Start: 20080205 12:38 UTC
Ticket Update: 20080207 10:07 UTC Problem End:
Site/line: Géant STM-16 Primary
The Geant link to Frankfurt has failed.
All traffic has rerouted over the backup link with possible loss of
performance. Loss of resilience.
20080205 12:59 BN Geant Service Desk are chasing this up with the provider.
There is no time-to-fix at present.
20080205 17:33 BN A number of routing issues to .si have been noticed that
may well be due to this issue.
20080206 08:03 BN Link came back up at 18:28. As yet we have no RFO from
Geant. The routing issue to .si resolved in or around the same time.
Both of these will continue to be investigated.
20080207 10:05 BN Further link problems have emerged that are causing
increased latency towards Geant, but not actual link failure. These are
being investigated by the GN2 service desk.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080205-13
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