Ticket Number: HEA-NOC/20080206-3 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080206 09:53 UTC Problem Start: 20080206 09:37 UTC
Ticket Update: 20080206 10:15 UTC Problem End: 20080206 10:08 UTC
A configuration mistake has taken down IADT's general IP connectivity
Loss of connection between IADT and the HEAnet network. An Cheim and
Commodity IP services should still be active.
20080206 09:50 BN Remedial work has commenced.
20080206 10:13 BN Connectivity restored at 10:08 and cause of outage
identified. Confirmed with IADT that everything was performing as
expected. Link will be monitored for a short period.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080206-3
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