Ticket Number: HEA-NOC/20080205-18 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080205 15:07 UTC Problem Start: 20080205 12:45 UTC
Ticket Update: 20080205 15:47 UTC Problem End:
Site/line: Carlow College
Connectivity lost to Carlow College CPE (220.127.116.11) at approx. 12:45.
Loss of connectivity for Carlow College.
20080205 15:01 RG Interface on ar1-dcu (18.104.22.168) shows as up. Cannot
ping the other end of the circuit. Seamus from CC called @ 14:30, he was
unsure as to who provided their link. Digiweb provide the connection.
Trying to contact Seamus on his mobile.
20080205 15:43 RG Contacted Seamus - Digiweb had been in touch with him to
say they were experiencing an outage in that area. Seamus will follow up
with Digiweb. Keeping ticket open to monitor.
This ticket can be monitored at http://www.hea.net/tickets/20080205-18
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