Ticket Number: HEA-NOC/20080201-6 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: BT Ireland
Ticket Opened: 20080201 15:56 UTC Problem Start: 20080211 23:00 UTC
Ticket Closed: 20080225 09:23 UTC Problem End: 20080212 05:00 UTC
Site/line: St. Angela's
BT have scheduled some fibre work which will impact the link to St.
Loss of connectivity to/from STACS for the duration of the works.
20080201 15:43 LT Opening ticket to monitor.
20080225 09:18 LT Work was completed on the scheduled date(s), however the
actual outage began at 21h44 on Feb 11th rather than the scheduled start
time of 23h00 on that date. Connectivity was restored at 00h40. Closing
Time to Fix:
6hrs scheduled, 3hr actual outage (1hr 16mins of which was outside the
scheduled time period)
This ticket can be monitored at http://www.hea.net/tickets/20080201-6
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