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Ticket Number: unassigned Ticket Status: OPEN
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080218 17:45 UTC Problem Start: 20080218 17:45 UTC
Ticket Update: 20080218 10:04 UTC Problem End:
Site/line: Web hosting
Disk failure, leading to complete failure of 'samhain', the server. Due to the
way in which the disk(s) failed, the RAID volumes were unable to correctly
mount, resulting in the complete failure of the server.
Multiple hosted websites unavailable, including some internal HEAnet web services.
20080219 09:45 GAR Created ticket manually to further inform clients of the
failure. Due to the failure, production of NOC tickets is affected also.
MNS are working to bring this machine and related services back to live, but
no estimate for restoration is available, as yet.
20080219 10:04 GAR Updated title of ticket, which was incorrectly pasted in
by me. Apologies for any confusion caused. The problem is with web services
hosted on samhain.heanet.ie only.
Work continues to fail over resilient services and restore service to samhain
HEAnet Limited, Ireland's Education and Research Network - www.heanet.ie
1st Floor, 5 George's Dock, IFSC, Dublin 1
Registered in Ireland, no 275301 tel: +353-1-660 9040 fax: +353-1-660 3666
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