Ticket Number: HEA-NOC/20080209-1 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: UL
Ticket Opened: 20080209 10:05 UTC Problem Start: 20080209 05:01 UTC
Ticket Closed: 20080211 09:22 UTC Problem End: 20080209 13:04 UTC
Connection to UL appears to be flapping since 5am.
Connectivity to Limerick PoP appears okay. Fault appears to be on the
Limerick CPE router. Local patch to CPE appears up/down.
Connectivity to UL
20080209 10:08 RH
Alarms are for
09:27:16.174 lo0-ar1-lim 381: %LINEPROTO-5-UPDOWN: Line protocol on
Interface GigabitEthernet0/2, changed state to up
09:27:26.170 lo0-ar1-lim 382: %LINEPROTO-5-UPDOWN: Line protocol on
Interface GigabitEthernet0/2, changed state to down
ar1-lim#sh int Gi0/2
GigabitEthernet0/2 is up, line protocol is down
Hardware is BCM1250 Internal MAC, address is 0030.717d.e01a (bia
Description: UL primary link (local fibre)
Internet address is 22.214.171.124/30
Notifying UL to request they take a look at their local CPE router.
20080210 15:08 RH
20080211 09:19 RH
This was a power issue on site and is now resolved.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080209-1
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