Ticket Number: HEA-NOC/20080208-13 Ticket Status: OPEN
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080208 20:55 UTC Problem Start: 20080208 17:30 UTC
Ticket Update: 20080208 20:55 UTC Problem End:
Due to a technical problem, we are unable to divert the incoming NOC phone
number to the answering service.
In order to access the extended NOC cover, please call 01 2916241.
The NOC number will not direct on to the 24 hour answering service -
instead, it will provide a recorded voice message detailing that the
number 01 2916241 should be called instead.
20080208 20:17 GAR Created ticket to track problem with PABX.
This ticket can be monitored at http://www.hea.net/tickets/20080208-13
HEAnet Limited. Registered in Ireland, No. 275301.