Ticket Number: HEA-NOC/20080206-14 Ticket Status: OPEN/CLOSE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080206 16:59 UTC Problem Start: 20080206 15:20 UTC
Ticket Closed: 20080206 16:59 UTC Problem End: 20080206 15:36 UTC
Processing of email was problematic - SMTP sessions were either timing out
or taking a long time to complete (specifically, to return success after
the DATA stage).
Delays in processing of incoming and outgoing email.
20080206 16:53 CS The virus scanner had wedged and required a restart.
Time to Fix:
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