Ticket Number: HEA-NOC/20080205-18 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080205 15:07 UTC Problem Start: 20080205 12:45 UTC
Ticket Closed: 20080206 13:58 UTC Problem End: 20080205 19:00 UTC
Site/line: Carlow College
Connectivity lost to Carlow College CPE (18.104.22.168) at approx. 12:45.
Loss of connectivity for Carlow College.
20080205 15:01 RG Interface on ar1-dcu (22.214.171.124) shows as up. Cannot
ping the other end of the circuit. Seamus from CC called @ 14:30, he was
unsure as to who provided their link. Digiweb provide the connection.
Trying to contact Seamus on his mobile.
20080205 15:43 RG Contacted Seamus - Digiweb had been in touch with him to
say they were experiencing an outage in that area. Seamus will follow up
with Digiweb. Keeping ticket open to monitor.
20080206 13:57 RG Connectivity restored approx. 19:00 yesterday. Has
remained stable since.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080205-18
HEAnet Limited. Registered in Ireland, No. 275301.